A legal disclaimer

Shipping Policy

At Hannah Jane Couture, we take great care in handling your bridal purchases. While most of our gowns are custom orders and picked up in-store, we do offer shipping options for accessories. Please review our policy below.

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Bridal Gowns

• Bridal gowns are custom orders and are typically picked up in-store at our Northwest Montana location.

• If shipping a gown is required due to special circumstances, please speak directly with one of our team members to discuss available options, costs, and delivery timelines.

Accessories & Jewelry

• We offer standard shipping on accessories, veils, and jewelry within the United States only.

• Orders are generally processed within 3–5 business days and delivered within 5–7 business days after processing.

Shipping Costs

• Shipping costs for accessories are calculated at checkout.

• If gown shipping is approved, charges will be determined on a case-by-case basis.

Tracking Your Order

• Once your order has shipped, you will receive a tracking number via email.

• Please allow up to 24 hours for tracking information to update.

Delivery & Liability

• Hannah Jane Couture is not responsible for delays caused by the carrier.

• Once a package is marked as delivered by the carrier, we cannot be held liable for lost, stolen, or damaged items.

In-Store Pickup

• We encourage all brides to pick up their gowns in person to ensure the perfect fit and to receive any final guidance from our team.

• Accessories may also be picked up in-store at no additional cost.

Questions?

If you have questions about shipping your order—or need to arrange special shipping for a gown—please contact our team directly. We’re here to help make your bridal journey as smooth as possible.